In August, 2015, the New York Times published a much-discussed and somewhat controversial article documenting the harsh working conditions facing white-collar employees at Amazon.com (Kantor and Streitfeld, 2015), a description that Amazon CEO Jeff Bezos and some other ‘Amazonians’ claimed was not accurate. However, there have been numerous other articles and blogs noting Amazon’s high-pressure, competitive culture (e.g., Chow, 2015). And the poor working environment in Amazon’s enormous warehouses, where people suffered workplace stress from productivity pressures and physical conditions that included inadequate ventilation, had already been well-documented (e.g., Cadwalladr, 2013). Importantly, the Times article also correctly noted that Amazon was one of the most admired companies and Jeff Bezos, the founder and CEO, was typically high on lists of most admired CEOs. … [Read More]
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